INRhttps://stores.gkboptical.com/near-me/chennai/phoenix-palladium/gkb-opticals-in-phoenix-palladium-chennai--1SpZVS/reviewsShop No 5-6, Lower Ground Floor, Velachery Main Road, VelacheryPhoenix Palladium, chennai600042
GKB Opticals, Phoenix Palladium, chennai
Optical Store in Phoenix Palladium, Chennai, Tamil Nadu
Shop No 5-6, Lower Ground Floor, Velachery Main Road, Velachery, Nearby Reliance Digital, Phoenix Palladium, chennai, tamil nadu - 600042
08071643708
135
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GKB Opticals Reviews in Phoenix Palladium, chennai
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GKB Opticals Reviews
Sabareetharaan T.Viramutho
Mr Shafi provided a professional service and solved my problem of fixing my glass. We need more people like this ! Thank you
Tamizhvanan S
Very good customer service
Pankaj Jha
Krishnakumar G
My recent experience at GKB Opticals, Paladium Mall inside Phoenix Marketcity, Velachery was nothing short of outstanding.
Across their two beautifully curated stores within the mall, the range is truly impressive. From refined everyday prescription frames to premium international designer collections, the selection caters thoughtfully to every aesthetic and price point. What gives you real confidence, however, is the assurance of authenticity — the brands are genuine, the craftsmanship is evident, and the quality speaks for itself.
But what elevates GKB beyond just being an optical store is the people.
The team, led by Mr. Vinay Joshi, exemplifies rare professionalism blended with genuine warmth. Their understanding of eyewear is not merely transactional — it is consultative and deeply knowledgeable. They listen carefully, guide thoughtfully, and ensure that what you walk away with is not just a pair of glasses, but something that truly suits you.
A special word of appreciation for Vinay and Mr. Sarath. When I required a warranty replacement for my glasses, they handled the situation with remarkable efficiency and grace. What could have been a prolonged process was completed in the shortest possible time, with clear communication and complete ownership. Their responsiveness and commitment to customer satisfaction reflect a culture of service excellence.
In a retail landscape where after-sales support often defines trust, this team stands as a fine example of what true quality service feels like.
GKB Opticals at Phoenix Mall is not just about eyewear — it is about experience, integrity, and people who genuinely care.
Highly recommended.
Ganesh A
Beno S
Went in to have my sunglasses serviced they did a great job very friendly and helpful
MONIKKA RESHMI SETHURAJAN 2170261
Vinay assisted me with a pair of glasses which fit perfectly to my requirement and also the collection being very nice i was able to purchase in no time needed to think. Also fixed NOVA lens for other couple of pairs :)
Samyuktha Dinesh
Walked in hoping to get my glasses fixed and the staff got it done in under 5 minutes. Saved me a lot of trouble!
Nirda Saras
Rizwan Sherif
Very well experienced staff. Highly recommend them.
Kavin
Fantastic
Deepa Som
GKB Optics has consistently impressed me—not only with the excellent quality of their products every single time, but also with their truly top-notch customer service. Mr. Vinay (Palladium/Phoenixmall) went out of his way to ensure our order was processed smoothly and delivered ahead of time. It’s rare to experience customer service that genuinely exceeds expectations, and this was definitely one of those moments. Thank you Mr.Vinay. I will certainly be a regular customer for GKB
Raghu Vaidyanathan
Store Incharge and all staff are very courteous and understand my requirement. Very nice collections and store ambience is excellent.
Smaran Sarvesh
I had a very good experience they were good
Vinay Joshi